Warning: Do not give phone callers access to your computer

Warning: Do not give phone callers access to your computer

Scammer want to infect your computer with a virus.

photo credit: Don Hankins via photopin cc

In recent weeks I have received several phone calls from people claiming that my computer has a virus and is sending information from my computer. They’ve claimed to be from Microsoft support, and other tech companies. They’re calling to “fix” my problem and want remote access to my “Windows” computer.

It’s kind of comical when they’re giving me the steps to fix my computer as if I own a Windows machine. Surely if they’re aware of the fact that my computer is sending information to the Internet, they would know that I’m on a Mac. Going through the motions with them for several minutes as if I’m actually doing things to give them access to my machine, I get to the point to where I ask them where the “Windows” button is. When they try and direct me to it, I say, “gee, I only have a key with an apple on it.” The silence is deafening and then they quickly hang up.

The lesson here is that if you get an unsolicited call from someone you do not know claiming to be part of Microsoft technical support, support, support services, or any other organization, telling you that your computer is infected, behaving badly, transmitting information to the Internet, etc., you can hang up the phone.

No one from any organization including Microsoft, McAfee, TrendMicro, Norton, etc. are going to call to tell you your computer is infected. If you give these people access to your computer, you’re inviting the potential for them to infect your computer with some sort of virus or other malware. When you think about the billions of people who are online, do you really think an organization like Microsoft is going to call you because your lone computer is infected? I think not. The moral of the story is to use a little common sense and protect yourself. If you’re unsure, it’s better to err on the side of caution.

You can read more here: http://www.snopes.com/fraud/telephone/microsoft.asp

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