3 Tools That I’m Thankful For

3 Tools That I’m Thankful For

Tools I'm thankful for.

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With the Thanksgiving holiday just around the corner, I thought it might be a good time to give thanks for some of the amazing tools that help me get through my day. These are just a few of the apps / services that I use regularly. Feel free to share yours with us in the comments!

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Using Social Media To Silence Critics

Using Social Media To Silence Critics

Social Media Can be Abused to silence critics

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Social Media gives you a chance to listen to your customers and engage them in conversations. On the flip side, customers have the opportunity to not only engage you directly, but talk about your business to anyone who will listen. I mentioned a few of my social media pet peeves in an earlier post and one that really should be added to the list is companies who listen and respond to complaints by inviting the customer to send them a message so that they can take care of the issue.

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The Do’s and Don’ts of Social Media for the People of Earth

The Do’s and Don’ts of Social Media for the People of Earth

The Do's and Don'ts of Social Media - Blackboard graphic

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Whether you want to admit it or not, social media is here to stay. Initially dismissed by many as just a fad, the practice is becoming more mainstream as more people and companies are starting to embrace it as part of their day.

People use it to connect with likeminded folks, to research things, explore their passions, ask questions, and keep friends/family updated with their lives. Companies are using social media as part of their marketing toolbox, connecting with customers, sharing valuable content, and giving a voice to the usually perceived cold and uncaring corporate behemoth.

Using social media isn't rocket science, but as with anything, there are Do's and Don'ts with using it. Below is a brief list of social media do's and don'ts for individuals in no particular order.

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